Why Autotest

Why Autotest

Why Autotest

Autotest believes that your car deserves the best care possible — after all, you need it to get you to work, to get to the shops and to transport you and your family while keeping you all as safe as possible.

At Autotest’s premises in West Ewell, we work to be better — better than our competitors, better than main dealers and better than you expect.

We know what we do best — looking after your car and looking after you while you are our customer — but we are always striving to do it better and to be the best for car and van servicing in Surrey.

If you need a car while we are working on yours, please ask for a hire car or a courtesy car and we will arrange it for you.

Relax while we work on your vehicle - If you would like to wait while we work on your car, please feel free to relax in our customer reception area, and watch TV, read and have a complimentary hot drink.

Autotest is enormously proud of the number of happy customers we have. An extremely high proportion of our customers come to us through recommendation and nearly all of our customers are happy to recommend us. We hope you will be too. Why? Because we are always striving to be better and to provide a better customer experience and better value for money.

Make Autotest your first choice.

Autotest are experts when it comes to car repairs and maintenance. Why don’t you give us a call to find out what we can do for you?

We look after customers in Epsom, West Ewell, Banstead, Claygate, Sutton, New Malden, Worcester Park, Leatherhead, Oxshott, Esher, Cobham, Tolworth, Chessington, Surbiton, Weybridge, Cheam, Morden, Surrey & London.

For more information about all our services, then please get in contact with us today on 020 8974 1246 or alternatively, send us a request or email via the website .We strive to go the extra mile with all our customers and as a result of this dedication, our customers have rated us 4.4 out of 5 on Google.

About Autotest

Autotest originally opened its door in January 1990, offering MOT’s and Basic Car servicing, since then we have expanded and developed our skills. We still carry out MOT’s however we have a larger range of Servicing available, including Dealer Servicing options and offer extensive repairs including Diagnostics, Clutches, Brakes and Air Conditioning, to mention just a few.

Why Autotest

The company was originally founded by father and son team, Ron and Steve Hardie-East. When Ron retired in 2002, Steve continued to develop the business and is still an integral part of the day to day running of the company.

We believe that happy staff, means better customer service and improved moral in the business. Many of our staff members have stayed with Autotest for a long time, such as Shelley, who is celebrating 28 years with the company this year. We are very proud that our colleagues that we work with are such an amazing asset to Autotest, and it is the cornerstone to our business principals going forward.

Autotest have always focused their business towards customer satisfaction and are happy to help wherever possible, nothing is too much trouble for the team here. We strive to go the extra mile with all our customers and as a result of this dedication, our customers have rated us 4.4 out of 5 on Google.

Over the years, cars have changed and become a lot more sophisticated and complex, Autotest continues to keep pace with these changes, ensuring we have the latest diagnostic technology to find the cause of problems with your car and fix them as quickly and economically as possible.

In 2006, Autotest joined the BOSCH Car Service group and successfully completed the Quality Control Programme and auditing processes – ensuring a high standard of training, equipment, and business practice.

As our skills expanded, so did the need for more equipment and space, so in 2012 we got our workshop totally refurbished which gave us more space to upgrade and stock up on the latest equipment and tools. We also installed new ramps and a state of the art MOT bay. As a local garage we like to be recognised as fair and trustworthy, so when Good Garage scheme came about and started making a name for themselves, we joined the scheme and passed their assessments with flying colours.

Autotest has based its business on the beliefs that your car deserves the best care possible — after all, you need it to get you to work, to get to the shops and to transport you and your family while keeping you all as safe as possible, because of this we work to be better — better than our competitors, better than main dealers and better than you expect.

We know what we do best — looking after your car and looking after you while you are our customer however, we are always striving to do it better and to be the best for car and van servicing in Surrey.

Getting your car fixed or serviced can be tedious – you may lose your car for several hours and might need to find another way of getting around. If you need a loan car while we are working on yours, please ask for a hire car or a courtesy car and we will arrange it for you. We want you to relax while we work on your vehicle, we offer various solutions to make it as convenient as possible. If you would rather wait while we work on your car, please feel free to relax in our customer reception area, and watch TV, read and have a complimentary hot drink.

Autotest is proud to have a number of happy customers, an extremely high proportion of our customers come to us through recommendation and nearly all of our customers are happy to recommend us. We hope you will be too; we are always striving to be better and to provide a better customer experience and better value for money.

Autotest through the years -

1990 – Workshop moved from within Petrol Station to purpose built workshop and offices on land behind the station
1990 – Became an Approved AA Workshop
1993 – Became an approved member of the RMI – Retail Motoring Industry
2002 – Ron Hardie-East retired
2004 – Gas Handling Training completed enabling onsite Air Conditioning maintenance and repairs
2006 – Joined the BOSCH Car Service group
2012 – Workshop Refurbished
2013 – Joined the Good Garage scheme
2015 – Celebrated 25 years
2015 – Introduction of the Autotest Loyalty Card Club and launched new website
2020 – Celebrated 30 Years
2020 – Launch of new website
2024 - Expansion of our Current Premises to Double Capacity.

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Autotest
4.4
Based on 176 reviews
powered by Google
mmarsden
mmarsden
15:32 11 Aug 24
Phenomenal service from the team at Autotest. Took my car in for clutch repairs and was told it would have to be sent elsewhere for the work. They gave me a loan car and explained everything fully without being patronising which as a woman on their own is reassuring as other garages can be difficult to deal with. This is the second time I’ve used Autotest and all of the people who work there are friendly and bend over backwards to help. The refurbishment of the office is also a bonus and is a nice place to have a coffee while waiting for MOTs or work to be done. Will always use these guys from now on!
Richard Pennington
Richard Pennington
07:17 10 Aug 24
This team are worth their weight in gold!!!! The helped me with an issue that nobody else could fix. They moved heaven and earth and went above and beyond.Very friendly and nice to talk to as well.
Oli Owens
Oli Owens
14:27 06 Aug 24
Great service from these guys, helped me with a brake line on the same day - incredibly honest people. They wouldn’t even take any money. Would absolutely recommend.
Plumrico
Plumrico
04:22 18 Jul 24
Merrick Chaffer
Merrick Chaffer
11:27 15 Jul 24
No1 Services
No1 Services
07:25 20 Jun 24
Steve and Matt and the team at Autotest are professional and friendly, and they go out of their way to make your problems go away. They are busy because they deliver on their promises. They give great advice and very prompt service. I have dealt with many garages and mechanics in my life, and this team has outshone them all. Thank you for the great service with all our vehicles. It is appreciated.
Vicki Dunne
Vicki Dunne
01:01 03 Jun 24
Shelley was amazing right from the start. My oil warning light came on and she booked an appointment for me to bring the car in. Within 45 mins of my call, the problem was resolved. It certainly matters being a family run business and now I’ve found them, I won’t be going anywhere else. Thank you so much for getting me out of trouble and on Saturday morning too.
Ben Hewitt
Ben Hewitt
05:57 10 May 24
Fantastic work at good prices. Easy to book and very accommodating in terms of collection. The team managed to diagnose a difficult issue, source a hard to find part and keep the cost to a minimum. Would 100% recommend.
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